Terms of Service

Effective date: May 22, 2026

Last updated: May 22, 2026

1. Introduction

These Terms of Service (“Terms”) govern your access to and use of SocialBurst, operated by Tastic Consumer Brands LLC (“we,” “us,” or “our”), available at https://socialburst.ai.

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Service Description

SocialBurst is a social media scheduling and publishing platform that provides:

• AI-powered social media post generation from RSS feeds, blog content, and text prompts
• Scheduling and automated publishing to Facebook, Instagram, and LinkedIn
• Future platform support, including Pinterest if publishing becomes fully available
• Agency features for managing social media accounts across multiple clients
• Analytics and reporting on published content

The Service depends on third-party platform APIs. We do not guarantee the availability, functionality, or policies of those platforms.

3. Account Registration

• You must provide accurate, current, and complete information when creating an account.
• You are responsible for maintaining the security of your password and account.
• You must be at least 13 years old to use the Service.
• You may not create more than one account per person without our written permission.
• You must notify us immediately of any unauthorized use of your account.

4. Acceptable Use

You agree to use SocialBurst only for lawful purposes and in compliance with these Terms. You may not:

• Post content that is illegal, defamatory, harassing, threatening, or infringes any third-party rights
• Use the Service to send spam, malware, phishing messages, or deceptive content
• Violate the terms of service of any connected social platform (Facebook, Instagram, LinkedIn, or a future supported platform)
• Circumvent platform rate limits, anti-spam measures, or access controls
• Use the Service in a way that could damage, disable, or impair our infrastructure
• Attempt to gain unauthorized access to any part of the Service or its systems

You are solely responsible for all content published through your account.

5. Subscription and Payment

SocialBurst offers the following plans:

• Free: Limited post generations per month, 1 connected platform
• Starter: $14/month — expanded generations with manual scheduling
• Pro: $19/month — unlimited generations with RSS auto-detect and auto-publish
• Agency: $29/month — up to 5 client accounts
• Agency Unlimited: $39/month — unlimited client accounts

Subscriptions are billed monthly via Stripe. All charges are in USD. Subscription fees are non-refundable except as required by applicable law. You may cancel at any time; cancellation takes effect at the end of the current billing period and you retain access until then.

We reserve the right to change pricing with 30 days’ notice to active subscribers.

6. Content Ownership

You retain full ownership of all content you create, upload, or publish through SocialBurst. By using the Service, you grant us a limited, non-exclusive, royalty-free license to store, process, and transmit your content solely to provide and improve the Service.

We claim no intellectual property rights over your social media accounts, your content, or your business. We will never publish your content to channels you have not explicitly authorized.

7. AI-Generated Content

SocialBurst uses Anthropic’s Claude API to generate suggested social media posts. You acknowledge that:

• AI-generated content is a suggestion; you are responsible for reviewing manual posts and for any auto-publish settings you enable
• AI may occasionally produce inaccurate, incomplete, or inappropriate content
• You are solely responsible for any content you choose to publish, whether AI-generated or not
• Generated content is processed via Anthropic’s API and is not used to train external AI models per Anthropic’s API usage policy

8. Third-Party Platforms

The Service connects to Facebook, Instagram, and LinkedIn through their respective APIs. Pinterest may be added as future platform support if publishing becomes fully available. You acknowledge that:

• Use of connected platforms is subject to their own terms of service and community standards
• Platform outages, API changes, policy updates, or account suspensions on those platforms are outside our control
• We are not liable for any content rejected, delayed, or removed by those platforms
• You are responsible for maintaining your accounts in good standing on all connected platforms

9. Prohibited Uses

In addition to the acceptable use restrictions above, you specifically may not:

• Resell, sublicense, or white-label the Service without our express written permission
• Reverse engineer, decompile, or attempt to extract source code from the Service
• Access non-public APIs or attempt to manipulate Service data outside the intended interface
• Use the Service to violate any applicable local, state, national, or international law or regulation
• Use automated scripts or bots to interact with the Service beyond its intended API integrations

10. Termination

You may terminate your account at any time by canceling your subscription and emailing us to request account deletion. Upon termination, your data will be deleted in accordance with our Privacy Policy.

We reserve the right to suspend or terminate your account, with or without notice, if we determine that you have violated these Terms, engaged in abusive or fraudulent activity, or if required by law. We will make reasonable efforts to notify you before termination unless we determine that doing so would cause harm.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or that posts will publish successfully at all times. Social platforms may reject, delay, or remove posts for reasons outside our control.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TASTIC CONSUMER BRANDS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $50 USD.

13. Indemnification

You agree to defend, indemnify, and hold harmless Tastic Consumer Brands LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from:

• Your use of or access to the Service
• Your violation of these Terms
• Your violation of any third-party rights, including intellectual property or privacy rights
• Content you publish through the Service

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Service shall be resolved in courts of competent jurisdiction in the United States.

15. Changes to These Terms

We may revise these Terms from time to time. The updated date at the top of this page will reflect the most recent revision. For material changes, we will notify active users by email at least 14 days before the change takes effect. Your continued use of the Service after changes become effective constitutes your acceptance of the revised Terms.

16. Contact

If you have questions about these Terms, contact us:

Email: support@socialburst.ai
Company: Tastic Consumer Brands LLC
Country: United States